THE CLIENTThe situation before deployment

Emma Bel'Hair sells luxury wigs and hair extensions in Ramat Gan, Israel. Before deploying Vestiaire Privé, they had no digital presence — no website, no e-commerce, no way for clients to visualise a piece before visiting the salon. Sales ran entirely through word-of-mouth and in-person appointments. The core problem was simple: clients hesitate to buy when they can't see how something will look on them. That hesitation was costing sales every day.

DAY 1-2How the deployment started: configuration and catalog

Day 1 was entirely configuration. The boutique's name, logo, brand colours, and return URL were loaded into the platform. The client journey was customised: a style quiz matching Emma Bel'Hair's aesthetic, the AI stylist persona tuned to their tone, and the checkout redirect set to their WhatsApp number. Days 2 and 3 were catalog import: product photos were uploaded, each piece tagged with its name, price, and category. By end of Day 3, the catalog was live in the platform.

DAY 4-5Staff training and going live

Day 4 was a 30-minute staff session. The two founders learned how to use the stylist dashboard — how to pull up a client's dossier, how to initiate a try-on session in the boutique on an iPad, and how to share results via WhatsApp. There was no technical barrier: the interface is designed for non-technical users. Day 5, the link went live in the Instagram bio. Within hours, the first try-on sessions were running — from clients who saw the bio link and tapped it from home.

INSTAGRAMHow clients interact and share results

The highest-engagement flow has been clients sharing their try-on results on Instagram stories. When a client sees herself wearing a luxury wig or extension that actually matches her face and skin tone, the result is shareable. Several clients posted their AI-generated looks unprompted, tagging the boutique. Each story became organic reach — other followers asking "what is this?", clicking the link in bio, starting their own try-on session. The platform turns each satisfied client into an acquisition channel.

RESULTSWhat changed after deployment

Hesitation dropped measurably. Clients who previously browsed and left without booking started requesting appointments after seeing themselves in a specific piece. The founders reported that showing a client her AI-rendered look during an in-boutique consultation — on the iPad, in real time — changed the entire dynamic of the sales conversation. Instead of describing how something would look, they could show it. The try-on shifted the conversation from "I'm not sure" to "yes, that one."

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